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Get in touch with us

Have a question, feedback, or need help? Select a topic below and reach out directly. All enquiries go straight to our central support inbox at support@direcut.ai — we reply within one business day.

Average first response: under 4 hours on weekdays
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All enquiries are received directly at support@direcut.ai. Selecting a topic categorizes your subject line so our team can help you without delay.

Direct Support Guarantee

Centralized Queue

Every inquiry lands in our unified inbox. Topic tags route your message internally to the right specialist.

Fast Turnaround

We review and reply within one business day — usually under 4 hours during standard working hours.

Privacy & Safety

Please never include sensitive passwords, full payment card numbers, or secret API keys in support messages.